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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike K

March 11, 2023

5  out of  5 rating by Mike K
"I have been with State Farm since my first day behind the wheel. Through more vehicles than I care to remember, they have been true to the “Like a good neighbor State Farm is there” slogan. The Kim Stokes agency has always made me feel “covered”."

Jake Puckett

February 23, 2023

5  out of  5 rating by Jake Puckett
"Best customer service you can find in the Greater Chicago area. Switched from my previous Statefarm agent and couldn't be happier with the experience I've had since then. If you get the chance, ask for Mary! She's the sweetest and most helpful contact when it comes to your insurance!"

Maryfaith Bayer

February 23, 2023

5  out of  5 rating by Maryfaith Bayer
"Super clean and friendly environment. Very professional. All of the staff was very communicative and helpful! Highly recommend doing business here."


February 7, 2023

5  out of  5 rating by NORISHAUNTA BUCKHANA
"Everyone here is very patient and dedicated to providing amazing service. Any issues or confusion I may have they take the time to assist me. Couldn’t be more pleased."

Stacy Dickshes

February 6, 2023

5  out of  5 rating by Stacy Dickshes
"I have never had anything bad to say about state farm. As I've had them since I started driving. But I have to say I have switched agents. Kim Stokes is the best one yet! They do anything and everything they can to help make your process go as easy as possible. I've had the pleasure of speaking with Patty today. Very kind, courteous, and friendly :) Nothing but the best in town from them . So shout out to Patty from the office of Kim stokes. Keep on being great!!"

Renae Woodside

February 3, 2023

5  out of  5 rating by Renae Woodside
"I have been impressed with this agency and all staff over several years, when insured with the company and when not insured with them. I appreciate the consistent efforts they make to keep in touch with me when not a client, balanced with the respect they show by not smothering me with sales calls, emails, and texts. I am impressed with the professionalism and class they have always shown."

Lynda Wesley

January 20, 2023

5  out of  5 rating by Lynda Wesley
"It's great to get a real person to answer the phone and resolve any issues right away. Great service. Very nice. Absolutely no complaints."

Rebecca Carity

January 17, 2023

5  out of  5 rating by Rebecca Carity
"The best in the business! Call Him and her team and they'll be happy to help with your insurance needs. Great service all around."

Robert Cosentino

January 17, 2023

5  out of  5 rating by Robert Cosentino
"Kim is an unbelievable agent! She’s very prompt in offering her assistance and does whatever she can to help. Highly recommend!"

Danny Nguyen

January 14, 2023

5  out of  5 rating by Danny Nguyen
"Great experience with Kim’s team."

Bernard McLean

January 12, 2023

4  out of  5 rating by Bernard McLean
"Kim has provided professional insurance service for several years. We are completely satisfied with Kim and State Farm"

Alaa Alghanemi

January 10, 2023

5  out of  5 rating by Alaa Alghanemi
"This is agency is amazing. Thank you Nora for helping me switch my policy from my old insurance to yours! This agency is great, direct, helpful and very honest! So fun to talk to Nora and everyone in the office! (Hats off to you)"

miguel mendoza

November 29, 2022

5  out of  5 rating by miguel mendoza
"Always friendly and informative on my policy!"

Pamela Dobberstein

October 24, 2022

5  out of  5 rating by Pamela Dobberstein
"I needed a document for my renters insurance and Patty was very helpful and prompt with getting it to me. I also appreciated she answered the phone quickly."

Robert Potts

October 5, 2022

5  out of  5 rating by Robert Potts
"Every time there’s been an issue it has been dealt with promptly and professionally. I would recommend this agency without reservation"

Anny Zhang

October 4, 2022

5  out of  5 rating by Anny Zhang
"Staff was very patient and friendly on the phone with me. Very helpful when offering advice."

Jim Azzarello

October 4, 2022

5  out of  5 rating by Jim Azzarello
"As a client, Kim and her staff provides my family with professional and prompt service with a smile. As a financial professional, Kim has helped clients of mine with unique and complex needs to secure coverage, which I really appreciate."

Noah Fromm

September 19, 2022

5  out of  5 rating by Noah Fromm
"Always has the information I need and is always willing to help!"

Rich O'Connell

August 31, 2022

5  out of  5 rating by Rich O'Connell
"I just switched to Kim's agency several months ago. Her staff and her have been great. They have communicated with me more than my last agent did in the 15 years I had them. Kim's agency wished me a happy birthday. Unfortunately I was involved in a accident, she called the next day to see if we were ok and offered any assistance. The last agent did not do that after a hit and run years ago. I'm glad I switched. Keep up the great customer service!"

Jessi Sell

July 12, 2022

5  out of  5 rating by Jessi Sell
"Agents are friendly, helpful and accommodating! They made the process of opening a new policy painless."

Michael Renda

June 30, 2022

5  out of  5 rating by Michael Renda
"Incredible customer service, always quick with answers to problems. Kim and Patty are fantastic!"

Hope Buckingham

June 30, 2022

5  out of  5 rating by Hope Buckingham
"Everyone here is super helpful and experienced, any time I have a question or problem with anything they are all very helpful and I appreciate being able to talk to a real person! Thank you all!!"

Olivia Boyan

May 20, 2022

5  out of  5 rating by Olivia Boyan
"Kim and her team are the best, had a great experience!!"

Meghan Crump

May 20, 2022

5  out of  5 rating by Meghan Crump
"I really felt comfortable and had an overall great experience!"

Anna Parry

May 20, 2022

5  out of  5 rating by Anna Parry
"Kim and her team are amazing!!"