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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MarySue Witchger

August 23, 2024

5  out of  5
rating by MarySue Witchger
"Great customer service & practical advice for our needs!"
We responded:
"Thanks so much for the lovely review! "
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Tom Dolan

August 21, 2024

5  out of  5
rating by Tom Dolan
"I was very pleased with the service and information I received from Kim Stokes and Patty Olszewski. They are great people to work with and highly recommend them."
We responded:
"Thanks, Tom! We love the feedback! "
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Jackie Dolan

August 21, 2024

5  out of  5
rating by Jackie Dolan
"We had the pleasure to work with Kim Stokes on taking out our life insurance. She was very professional, informative, friendly and caring. She is always helpful, always available and responded quickly to any questions we had. We are very satisfied with her as our agent."
We responded:
"Thanks, Jackie! We appreciate the kind words! "
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Jennifer Placek

August 21, 2024

5  out of  5
rating by Jennifer Placek
"Kim Stokes office has supported me for several years for both auto and home insurance and I couldn't be more pleased with the service. As a life long customer of State Farm, I've worked with several different offices and this has been my best experience to date. Kim and her staff are very knowledgeable, timely with their follow-up and also very friendly. Whenever I need to contact the office, I feel like they know me as a person and give me the best advice for me and my situation. I highly recommend this office for your insurance needs - you won't be disappointed with Kim and her Team!"
We responded:
"Thanks so much for the awesome review, Jennifer! We greatly appreciate it! "
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Amy Badalpoor

August 21, 2024

5  out of  5
rating by Amy Badalpoor
"Oh my god Kimberly Stokes agency is great saved me so much monthly . Everyone that works there has been so helpful her team rocks! Shout out to Patricia Olszewski , Nora , and Kimberly for such great costumer service and taking care of all your needs quickly."
We responded:
"Wow, Amy! Thanks so much! "
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Meghan Quinones

August 21, 2024

5  out of  5
rating by Meghan Quinones
"Answered all of the questions I had regarding insurance. Super helpful and responsive. Highly recommended Kim!"
We responded:
"Thanks for the review, Meghan! "
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shawn R

August 21, 2024

5  out of  5
rating by shawn R
"Kim and her staff saved me from huge increases from another insurance company. She worked with me to transfer all my cars, my home, and my motorcycle over to state farm. I've been so happyice even had my kids go to her to move their insurance to state farm. It was a blessing to find their office."
We responded:
"Thanks so much, Shawn! We love hearing this! "
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Aaron Sniff

August 21, 2024

5  out of  5
rating by Aaron Sniff
"I just switched insurances due to the increase. Kim helped me out with all my quotes and saved me money while keeping the same coverages. She is very personable and professional and helped me through the process. Very easy to work with and was able to answer any of my questions. I would refer Kim Stokes to any friend or family member! Thank you again!!!"
We responded:
"Hi Aaron! Thanks so much for the awesome review!"
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Molly Loewen

August 21, 2024

5  out of  5
rating by Molly Loewen
"Our basement flooded from our dishwasher and Kim was my first call. She walked me through exactly what to do and made the incredibly stressful process, so much easier! If I could give more than 5 stars I would!"
We responded:
"Thanks for the review, Molly! We are so happy we were your first call and able to assist! "
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Taylor

August 21, 2024

5  out of  5
rating by Taylor
"Kim and her team are so great to work with! Anytime I call, the service is top notch. They are great at explaining any questions I may have. It’s not just a transaction at this agency which I always felt was the case at my old insurance agency. Definitely give them a call!"
We responded:
"Thanks, Taylor!"
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Mark Olszewski

August 21, 2024

5  out of  5
rating by Mark Olszewski
"Easy to deal with and quick to respond. I couldn’t recommend enough."
We responded:
"Thanks for the review, Mark! We appreciate you! "
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Kitty Mendenhall

August 21, 2024

5  out of  5
rating by Kitty Mendenhall
"Ms Stokes and her staff are amazing and helpful in every aspect! Couldn’t ask for a better insurance agent to work with!"
We responded:
"Wonderful to hear, Kitty! Thanks so much! "
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praseetha manthara

July 29, 2024

1  out of  5
rating by praseetha manthara
"Very bad Customer Service. Never recommend. Don't get cheated ! If I was not insured with your agency why I get this email explanation from your agency? (Please see the picture attached) People will clearly understand Truth!"
We responded:
"Good evening! Our apologies but the name is not someone who is insured with our agency. While we appreciate your review, for further context, your call this morning was based on information that had been previously provided to you with the utmost level of respect and. customer service. The information regarding your bill was provided to you over a month ago when you had made a change. As stated, once we were done assisting with the customers we were working with, we would contact you to provide you with undivided attention. The call was cut short after you hung up. If you would like to discuss further, please contact us. Thanks!"
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Genadi Dichev

March 14, 2024

1  out of  5
rating by Genadi Dichev
"Do not get insurance with this people. They don't know what theyare doing. I been asking them to make me commercial car policy they don't know how for 6 month telling its ready and it was never done. I call them to cancel my policy a month ago they did not cancel it I was paying for 2 policy. I call them to cancel did not want to cancel. I had to call costumer support to get it done. Scammersssss!!!!!!!"
We responded:
"The first response below was to your original review, which you have since changed. In response to your updated review, we have never spoken to you in regards to a commercial policy. If for some reason you have been paying for two policies, it is imperative to contact your correct insurance agent to cancel the policy you are referring to. We wish you the best but if you have a specific issue with an agency that is not ours, you will need to contact them directly. Original reply to the first review: Good afternoon- we appreciate your feedback on your review however, you have multiple agents. Perhaps you called to cancel with your other agency as we do not have any commercial policies listed under your name. As always, we are available to assist and to answer any questions you may have. This morning you had contacted our agency and began your conversation with profanities and yelling at a member of our team. Unfortunately, due to how the call was met, we were not able to assist you. If you are in need of further assistance, feel free to reach out to me and I would be more than happy to provide you with your agents name and phone number. Thanks! "
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Diana V.

November 8, 2023

5  out of  5
rating by Diana V.
"Amazing experience, would recommend to all of my friends!"
We responded:
"Thanks so much for the kind words!"
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Takashi Matsushima

August 16, 2023

5  out of  5
rating by Takashi Matsushima
"Kim is always helping to meet my need for right insurance coverage. I have home and auto insurances from State Farm and very satisfied with both."
We responded:
"Thanks for the review, Takashi! "
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Taylor Allison

May 16, 2023

5  out of  5
rating by Taylor Allison
"Kim and her team ensure that I am confident in my insurance coverage and excel in all areas of professionalism, including communication and time management. This is the best insurance team, and I would recommend to all!"
We responded:
"Thanks for the sweet review! We love to hear it! "
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Grace Brown

May 16, 2023

5  out of  5
rating by Grace Brown
"Excellent customer service from the whole team, especially Mary!! Very pleased with my experience from them."
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reyna ariza

March 28, 2023

5  out of  5
rating by reyna ariza
"Very helpful and pront respond every time I need them!!!"
We responded:
"Thanks so much, Reyna!! "
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Kierra

March 22, 2023

5  out of  5
rating by Kierra
"The State Farm Team at Kim Stokes Office are absolutely amazing. I have had the pleasure of working with Nora, Mary, and Patricia during my time here as a customer. They definitely do not disappoint. They are always readily available to answer any of my questions, and they are very responsive and quick. If you want a team that has your best interest at heart and will help you save the best way they can when looking at coverage, they are definitely your go tos."
We responded:
"Thanks so much for the review, Kierra! "
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Tony Ovcina

March 19, 2023

5  out of  5
rating by Tony Ovcina
"Big thanks to the team at the Kim Stokes office for the wonderful customer service... They helped me with some policy changes. I highly recommend this business for all your insurance needs."
We responded:
"Thanks for the review, Tony!! Happy to have you! "
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Rijo Alex

March 17, 2023

5  out of  5
rating by Rijo Alex
"Kim and Patty were really informative and explained my policies really well. They were able to beat a price with a competitor I’ve been with for ages. I’m glad to be part of a top company."
We responded:
"Thanks for the review, Alex! "
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Carmela J Pointer Pointer

March 17, 2023

5  out of  5
rating by Carmela J Pointer Pointer
"Our State Farm Agent and her staff have always been extremely helpful concerning our insurance needs. I fully and wholly recommend her office to anyone looking for an insurance agent."
We responded:
"Carmela we love to hear it!"
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Gabriel Cruz

March 17, 2023

5  out of  5
rating by Gabriel Cruz
"Great customer service."
We responded:
"Thanks for the 5 stars, Gabriel!"
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Margie Rumpsa

March 17, 2023

5  out of  5
rating by Margie Rumpsa
"The team is always so helpful and friendly. Pattie O especially! Always willing to take care of any issues or questions I have! They are awesome!!"
We responded:
"Thanks for the review, Margie!!"