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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Taylor Allison

May 16, 2023

5  out of  5 rating by Taylor Allison
"Kim and her team ensure that I am confident in my insurance coverage and excel in all areas of professionalism, including communication and time management. This is the best insurance team, and I would recommend to all!"

reyna ariza

March 28, 2023

5  out of  5 rating by reyna ariza
"Very helpful and pront respond every time I need them!!!"

Kierra

March 22, 2023

5  out of  5 rating by Kierra
"The State Farm Team at Kim Stokes Office are absolutely amazing. I have had the pleasure of working with Nora, Mary, and Patricia during my time here as a customer. They definitely do not disappoint. They are always readily available to answer any of my questions, and they are very responsive and quick. If you want a team that has your best interest at heart and will help you save the best way they can when looking at coverage, they are definitely your go tos."

Tony Ovcina

March 19, 2023

5  out of  5 rating by Tony Ovcina
"Big thanks to the team at the Kim Stokes office for the wonderful customer service... They helped me with some policy changes. I highly recommend this business for all your insurance needs."

Rijo Alex

March 17, 2023

5  out of  5 rating by Rijo Alex
"Kim and Patty were really informative and explained my policies really well. They were able to beat a price with a competitor I’ve been with for ages. I’m glad to be part of a top company."

Gabriel Cruz

March 17, 2023

5  out of  5 rating by Gabriel Cruz
"Great customer service."

Margie Rumpsa

March 17, 2023

5  out of  5 rating by Margie Rumpsa
"The team is always so helpful and friendly. Pattie O especially! Always willing to take care of any issues or questions I have! They are awesome!!"

Kristy Hale

March 17, 2023

5  out of  5 rating by Kristy Hale
"Had a great experience. Patti was knowledgeable and is available if anything goes wrong."

Mary and Jake Puckett

March 17, 2023

5  out of  5 rating by Mary and Jake Puckett
"We could not ask for a better insurance agent. Kim and her team do a great job and always ensure we are in the loop with our policies. At least once a year we get a call to review each policy and ensure it fits our current lifestyle, something our previous insurance company never did. We have received more communication from Kim and her team in the past 3 years than we did with our prior agent of 10 years. We are so happy we made the switch to Kim’s agency!"

Mike K

March 11, 2023

5  out of  5 rating by Mike K
"I have been with State Farm since my first day behind the wheel. Through more vehicles than I care to remember, they have been true to the “Like a good neighbor State Farm is there” slogan. The Kim Stokes agency has always made me feel “covered”."

Jake Puckett

February 23, 2023

5  out of  5 rating by Jake Puckett
"Best customer service you can find in the Greater Chicago area. Switched from my previous Statefarm agent and couldn't be happier with the experience I've had since then. If you get the chance, ask for Mary! She's the sweetest and most helpful contact when it comes to your insurance!"

Maryfaith Bayer

February 23, 2023

5  out of  5 rating by Maryfaith Bayer
"Super clean and friendly environment. Very professional. All of the staff was very communicative and helpful! Highly recommend doing business here."

NORISHAUNTA BUCKHANA

February 7, 2023

5  out of  5 rating by NORISHAUNTA BUCKHANA
"Everyone here is very patient and dedicated to providing amazing service. Any issues or confusion I may have they take the time to assist me. Couldn’t be more pleased."

Stacy Dickshes

February 6, 2023

5  out of  5 rating by Stacy Dickshes
"I have never had anything bad to say about state farm. As I've had them since I started driving. But I have to say I have switched agents. Kim Stokes is the best one yet! They do anything and everything they can to help make your process go as easy as possible. I've had the pleasure of speaking with Patty today. Very kind, courteous, and friendly :) Nothing but the best in town from them . So shout out to Patty from the office of Kim stokes. Keep on being great!!"

Renae Woodside

February 3, 2023

5  out of  5 rating by Renae Woodside
"I have been impressed with this agency and all staff over several years, when insured with the company and when not insured with them. I appreciate the consistent efforts they make to keep in touch with me when not a client, balanced with the respect they show by not smothering me with sales calls, emails, and texts. I am impressed with the professionalism and class they have always shown."

Lynda Wesley

January 20, 2023

5  out of  5 rating by Lynda Wesley
"It's great to get a real person to answer the phone and resolve any issues right away. Great service. Very nice. Absolutely no complaints."

Rebecca Carity

January 17, 2023

5  out of  5 rating by Rebecca Carity
"The best in the business! Call Him and her team and they'll be happy to help with your insurance needs. Great service all around."

Robert Cosentino

January 17, 2023

5  out of  5 rating by Robert Cosentino
"Kim is an unbelievable agent! She’s very prompt in offering her assistance and does whatever she can to help. Highly recommend!"

Danny Nguyen

January 14, 2023

5  out of  5 rating by Danny Nguyen
"Great experience with Kim’s team."

Bernard McLean

January 12, 2023

4  out of  5 rating by Bernard McLean
"Kim has provided professional insurance service for several years. We are completely satisfied with Kim and State Farm"

Alaa Alghanemi

January 10, 2023

5  out of  5 rating by Alaa Alghanemi
"This is agency is amazing. Thank you Nora for helping me switch my policy from my old insurance to yours! This agency is great, direct, helpful and very honest! So fun to talk to Nora and everyone in the office! (Hats off to you)"

miguel mendoza

November 29, 2022

5  out of  5 rating by miguel mendoza
"Always friendly and informative on my policy!"

Pamela Dobberstein

October 24, 2022

5  out of  5 rating by Pamela Dobberstein
"I needed a document for my renters insurance and Patty was very helpful and prompt with getting it to me. I also appreciated she answered the phone quickly."

Robert Potts

October 5, 2022

5  out of  5 rating by Robert Potts
"Every time there’s been an issue it has been dealt with promptly and professionally. I would recommend this agency without reservation"

Anny Zhang

October 4, 2022

5  out of  5 rating by Anny Zhang
"Staff was very patient and friendly on the phone with me. Very helpful when offering advice."